bMighty is a CMP Publications property targetting IT users at small and mid-sized companies. They have an article on real-time data mining called "The Event Driven Orgainzation". It is written by a Cisco executive, so it doesn't fall into the unbiased source category, but it is pretty interesting. Key quote:
"The speed at which information is gathered and disseminated has changed, but the speed at which the underlying business processes deal with this real-time information has not yet changed sufficiently."
The article goes on to talk about using data mining and analytical software to better make use of the growing flood of information.
We're starting to see a growing small business digital divide as more small businesses embrace and use technology. These firms often use technology to gain competitive advantage over relative to less tech sophisticated small businesses.
Data mining- especially of customer information - is one of the key areas tech savy small businesses are gaining a competitive edge.
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