The webinar will cover:
- How small businesses are using Facebook to improve customer service, generate leads and increase sales
- How to get started on Facebook
- How to grow your presence and fan base
- How to create an interactive community of fans for your product or service
The webinar features:
Clara Shih: author of the best selling book The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff, which has been featured in The New York Times, Fast Company, CRM Magazine, and is being used as a textbook at Harvard Business School. Clara is also the CEO of Hearsay Labs, which provides software to help companies manage and measure their social media presence.
Jonathan Smart: a small business owner who has been successful in using Facebook and other social media tools for his business. He's the president of the Jimmy Smart Allstate Insurance Agency in Columbus, Georgia, helping clients with insurance for homes, autos, renters, landlords, boats and more.
I will moderating the discussion and will be sharing recent survey data and research on Facebook usage by small businesses.
I look forward to seeing you on the 2nd. Please click here to register for the event.