Deloitte has become, in our opinion, one of the key go-to sources of information and analysis on the future of work. Their recent article Redefining work, workforces, and workplaces is a good example.
In a relatively short article, it nicely synthesizes and explains "multiple converging trends and how they are already fundamentally changing all aspects of work ...".
As the article chart above shows (click to enlarge), they focus on three main areas: work, workforce and workplace.
The work section discusses the impact of automation and points out that technology will in some cases replace humans, but tech will also augment human workers. Key quote:
"The jobs of the future are expected to be more machine-powered and data-driven than in the past, but they will also likely require human skills in areas such as problem-solving, communication, listening, interpretation, and design."
The workforce section discusses the changing nature of talent and the growing use of contingent labor. Key quote:
"Organizations now have a broad continuum of options for finding workers, from hiring traditional full-time employees to availing themselves of managed services and outsourcing, independent contractors, gig workers, and crowdsourcing."
The workplace section covers the shift to more remote work.
"Organizations are now able to orchestrate a range of options as they reimagine workplaces, from the more traditional colocated workplaces to those that are completely distributed and dependent on virtual interactions."
The future of work is complex. With this article Deloitte has done an excellent job simplifying it.
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