The Social Market Foundation is an independent, non-partisan, non-profit think tank based in the U.K.
They recently released Rides and responsibilities: Understanding the needs and preferences of those who work in the gig economy, a study they conducted that focused on the attitudes and motivations of food delivery riders who work with Deliveroo. They also looked at other types of gig workers.
Not surprisingly, they found most Deliveroo riders - and gig workers in general - are satisfied with their work. Key quote from the study summary:
The headline findings of this report are broadly positive. Deliveroo riders are as happy as other members of the workforce. They choose Deliveroo in preference to other work, in part because they prize flexibility more highly than people in other sectors. They are motivated by money, just like the rest of the workforce. Many see it as their primary source of income, and see it as a long-term option. By a wide margin, they favour their current legal status as self-employed, recognising the trade-offs it entails.
We say "not surprisingly" because almost every statistically significant study of gig workers have had similar findings - and there's been a lot of these studies over the past few years.
Below is the report's summary chart showing the study's key findings, which are inline with the vast majority of other gig worker studies.